Email daily response needs to program leads and managers
Email daily response needs to program leads and managers
You receive a daily table of texters with open conversations, leaving coordinators unclear which threads need immediate replies. The digest centralizes triage so program leads can reply the same day.
Overview
Unanswered texter threads create unclear workloads and delay constituent follow-up. This workflow compiles daily report rows into one HTML digest so program coordinators and the data manager can triage and reply the same day, reducing backlog.