Education support: ensure learners receive L2 exam instructions
Education support: ensure learners receive L2 exam instructions
Support agents miss Level 2 exam updates, leaving learners unprepared and admins chasing follow-up. Send tailored exam emails after any record change so learners receive correct logistics quickly.
Overview
Missed exam instructions leave candidates unprepared and force support agents into manual firefights. Turn every L2 SLC record update into a tailored support email so learners get correct logistics and admins dramatically reduce follow-up work.
Notable Features
- Send tailored L2 exam emails
- Choose message by exam topic
- Log delivery and update records