Education sales ops: capture booking amendments as tickets

Sales ops miss amend/cancel booking forms in inboxes, causing incorrect seat allocations and billing confusion. This creates a ticket for each submission and links the contact, so support triages requests with full contact context within minutes.

Overview

Missed amend/cancel booking requests create seat allocation and billing headaches for education programs. This flow converts every form submission into a linked support ticket, eliminating contactless inquiries so support can triage with full context and reduce manual lookups.

Notable Features

Create tickets from form submissions
Link tickets to contact profiles
Notify support queue instantly