Education director: capture purchaser accounts for support access

Education directors miss student accounts when confirmations sit in inboxes, delaying onboarding. Make support users from each confirmation so agents resolve access before class.

Overview

Missed purchaser accounts leave students unable to access course materials and frustrate instructors. This workflow turns order confirmations into support user records so agents begin onboarding and resolve access issues before class begins, eliminating missed follow-ups and dramatically improving response times.

Notable Features

Create support user from emails
Extract purchaser details into profile
Notify agents to begin onboarding