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E-learning ops: alert mentor pool on cancelled sessions

E-learning ops: alert mentor pool on cancelled sessions

Senior performance specialists see cancellations leave sessions empty, hurting learner progress. It alerts the mentor pool on updates so coordinators reassign slots and keep sessions covered.

E-learning ops: alert mentor pool on cancelled sessions

Overview

Uncovered mentor sessions disrupt learner progress and create operational churn for e-learning programs. This workflow routes cancellation updates to your mentor pool and issues claim links, transforming reassignment so coordinators keep sessions covered and protect the learner experience.

Notable Features

  • Notify mentor pool on updates
  • Create claim links for mentors
  • Log notification status in sheet

E-learning ops: alert mentor pool on cancelled sessions