E-learning IT: prevent rejected educators from being assigned
E-learning IT: prevent rejected educators from being assigned
Technical support engineers miss 'Reject' educator flags in rosters, causing wrong relief assignments. Daily checks notify IT so labels are removed before assignment, preventing roster mismatches.
Overview
Rejected educator labels left on relief rosters cause incorrect assignments and scheduling disruptions for e-learning operations. This workflow runs daily checks and routes reject alerts to IT so labels are cleared before assignment, eliminating relief-roster mismatches and helping operations resolve issues faster.
Notable Features
- Run daily educator roster checks
- Notify IT about reject entries
- Remove reject labels before assignment