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Disqualify line items and move linked ticket to Disqualified

Disqualify line items and move linked ticket to Disqualified

Deals moved to disqualified can leave associated line items and capacity tickets active, creating provisioning drift. It disqualifies those line items and moves the linked ticket within minutes.

Disqualify line items and move linked ticket to Disqualified

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Overview

Lingering active line items and capacity tickets after a deal is disqualified cause wasted provisioning and cross-team confusion. This flow marks those line items as disqualified and advances the linked ticket so sales ops and engineering see the change within minutes, reducing mistaken work and handoff delays.

Disqualify line items and move linked ticket to Disqualified