Deliver redeemed access tokens to customers and notify team
Deliver redeemed access tokens to customers and notify team
Your token redemptions sometimes arrive without confirmation, leaving customers unable to access rewards and triggering support tickets. Customers get tokens and your team is notified within minutes.
Workflow preview:
Zap details:
Overview
Unconfirmed token redemptions create avoidable support work and delay customer access; this flow sends the customer their access code and alerts your ops channel so marketing and CS can confirm delivery. The team sees redemption details and customers get their tokens within minutes.