Delay lead claim reminders until business hours for agents
Delay lead claim reminders until business hours for agents
Your lead reminders often fire outside staffed hours, delaying claims and cooling prospects. It routes reminders to business hours so agents can respond the same business day.
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Overview
When lead reminders go out overnight, brokers miss claiming opportunities and prospects cool off. This sub-workflow holds or forwards reminders so messages arrive during staffed hours, enabling agents to act the same business day and improve first response timing.