Create support cases in Salesforce from Slack reactions, find existing cases, and post updates in Chatter
Create support cases in Salesforce from Slack reactions, find existing cases, and post updates in Chatter
Track customer reactions in Slack to create and manage support cases in Salesforce, ensuring timely issue resolution. Post updates in Chatter for clear communication and enhanced team collaboration.
Zap details:
Overview
Track customer reactions in Slack to create and manage support cases in Salesforce, ensuring timely issue resolution. Post updates in Chatter for clear communication and enhanced team collaboration.