Data science: notify billing on second missed subscription payments

Data scientists flag customers after a second missed installment, risking overdue subscriptions turning into long‑term delinquencies and jeopardizing recovery. Alerts route those records to billing so agents contact them and prevent escalation.

Overview

Second missed installments often let revenue slip into aged receivables and create audit headaches for finance. This workflow routes flagged customers directly to billing, creates a clear case record, and notifies agents so collections start promptly. Finance teams gain faster response times, fewer missed follow-ups, and a reliable audit trail.

Notable Features

Notify billing on second missed installment
Create detailed billing case records
Escalate repeat delinquencies to manager