Customer support ops send owners confirmation when listings go live

Customer support ops miss notifying owners when listings go live, leaving them unsure and unable to access applications. Owners get confirmation and instructions to access applicants quickly.

Overview

Delayed owner notifications create confusion and extra support work for property teams. This workflow ensures owners receive confirmation emails with ad links and clear access instructions the moment listings go live, eliminating manual outreach and enabling owners to review applicants quickly. Support ops gain reliable notifications, fewer follow-ups, and a cleaner audit trail.

Notable Features

Notify owners when listing posts
Include ad link and instructions
Update listing record with link