Customer support ops: remove cancelled birthday booking blocks fast

Customer support ops miss cancelled birthday bookings in calendars, causing checklists to run and availability to stay blocked. Alerts notify ops and support so calendar blocks and checklists are cleared without delay.

Overview

Cancelled birthday bookings left on calendars create wasted work, running needless checklists and blocking staff availability. This workflow routes cancellations straight to ops and support, removes booking blocks, and cancels checklists so manual cleanups disappear and response times drop dramatically.

Notable Features

Notify ops and support promptly
Clear calendar booking blocks automatically
Cancel associated checklists and tasks