Customer support ops post deposit links to merchant channel

Customer support ops miss deposit links when rows are marked 'Send', causing merchants to wait and payments to be lost. It posts the link to the merchant channel for tracking.

Overview

Customer support ops risk lost payments when deposit links aren't posted promptly. This workflow turns 'Send' markers into merchant-channel notifications and threaded messages, eliminating missed notifications and making link delivery auditable for operations.

Notable Features

Post deposit link to merchant channel
Thread message to related conversation
Log sent links for tracking