Customer support ops: notify owners of rent revisions
Customer support ops: notify owners of rent revisions
Customer support ops miss owner alerts when rent-revision posts hide in channels, causing billing mismatches. Forward tenant email plus attestation to owners on post, so they can reconcile billing without manual follow-up.
Overview
Missed owner notifications create billing mismatches and extra reconciliation work for property support ops. This workflow delivers the tenant email and attestation to owners when a rent revision posts, eliminating manual handoffs and creating a clear audit trail.
Notable Features
- Forward tenant email and attestation
- Attach revision PDF to owner message
- Filter by owner notification setting