Customer support ops keep match records updated fast

Customer support ops see sponsor rankings lost when submitted reviews don't propagate, causing stalled award decisions. It pushes rankings into match records so coordinators can progress awards.

Overview

Customer support ops risk stalled award cycles when sponsor rankings fail to appear in match records. This workflow ensures submitted sponsor rankings populate match records, eliminating manual reconciliation and letting coordinators move awards forward. Expect faster decision handoffs and fewer missed ranking updates.

Notable Features

Push sponsor rankings to matches
Flag matches that need review
Notify coordinators about updates