Customer support ops keep booking records accurate now

Customer support ops miss reservation updates and check-ins, causing reconciliation gaps and delayed guest follow-up. It updates your central booking sheet so staff act faster.

Overview

Customer support ops face reconciliation gaps and missed follow-ups when reservation records lag. This workflow keeps a single source of truth in your central booking sheet and alerts ops on changes, so staff start reconciliations and follow-ups faster with zero manual lookups.

Notable Features

Add or update booking rows
Match reservations by reservation ID
Notify support ops on changes