Customer support ops flag 20+ day overdue invoices

Customer support ops miss invoices 20+ days overdue, letting collection queues back up and follow-ups be skipped. Hourly checks mark late accounts in billing sheet so collections prioritize outreach.

Overview

Overdue invoices older than 20 days create collection backlogs and risk churn for IT services firms. This workflow runs scheduled checks and flags late accounts in your billing sheet so collections prioritize outreach and missed follow-ups stop.

Notable Features

Run hourly overdue invoice checks
Flag accounts past 20 days
Highlight rows in billing spreadsheet