Customer support ops: ensure customers receive trip payment schedules

Customer support ops leave payment schedules unsent after confirmation, causing missed payments and cancellations. Delivering the schedule on confirmation ensures customers know deadlines.

Overview

Missed payment schedules cause cancellations and create extra support work. Delivering payment schedules at confirmation keeps customers informed of deadlines and reduces payment-related tickets, letting support focus on higher-value inquiries.

Notable Features

Send payment schedules on confirmation
Format payment dates and amounts
Create reminders for overdue payments