Customer support ops capture lit demo views for follow-up
Customer support ops capture lit demo views for follow-up
Customer support ops miss priority demo viewers when lit views aren't recorded, causing follow-ups to slip and records to be incomplete. Log each lit view to a central sheet so support ops prioritize outreach and keep an auditable trail.
Overview
Customer support ops risk letting high-intent viewers fall through the cracks when 'lit' demo views aren't captured. This flow records every lit view to a central sheet and alerts ops, transforming scattered events into prioritized follow-ups and an auditable viewer history.
Notable Features
- Log lit views to spreadsheet
- Flag priority viewers for follow-up
- Notify ops about new lit views