Customer support agents: duplicate onboarding tasks when moved to done

Support agents miss onboarding follow-ups when cards move to Done labeled New OB, causing setup delays. Create a duplicate support task and alert agents so follow-ups start promptly.

Overview

Missed onboarding handoffs create frustrated customers and stalled setups for support agents. This workflow duplicates onboarding cards to the support board and alerts agents so follow-ups start promptly, preventing manual copying and ensuring handoffs complete reliably.

Notable Features

Create duplicate support tasks
Notify agents via preferred channel
Preserve onboarding details and comments