Customer ops: convert alerts to dispatch-ready summaries

Customer support ops miss bookings when incoming alerts are messy, causing dispatch errors. It converts alerts into clean booking summaries with metro routing for immediate dispatch.

Overview

Messy booking alerts create dispatch confusion and unhappy customers in consumer services operations. This workflow turns noisy messages into dispatch-ready booking summaries with metro routing, removing manual parsing and reducing missed assignments so ops can hand off work faster and protect customer experience.

Notable Features

Parse messy booking messages
Map metro to dispatch group
Notify dispatch with full summary