CTISO: alert booking officers on interpreter slots now

Booking officers miss interpreter bookings hidden in calendar updates, causing misallocations and client frustration. Alerts warn booking coordinators so they confirm or reassign interpreters quickly.

Overview

Missed or cancelled interpreter bookings create misallocations and frustrate clients in localization operations. This workflow ensures booking officers and coordinators receive context-rich calendar alerts for scheduled and cancelled appointments, preventing coverage gaps and keeping client expectations aligned. Built-in notification logging also creates a clear audit trail for operational oversight.

Notable Features

Send calendar-based booking alerts
Include cancellation reason and details
Log notifications for audit trail