CTOs keep dev ticket comments mirrored in issue tracker

CTOs see dev comments trapped in ticketing, causing support handoffs to stall and duplicate fixes. Forward new comments into the issue tracker so engineering and support share visible context.

Overview

Conversation gaps between dev and support create stalled handoffs and duplicated bug work — a risk CTOs can't accept. This flow ensures every new dev comment appears in the issue tracker so engineering and support share visible context, response times drop dramatically, and manual copying is eliminated.

Notable Features

Forward comments to issue tracker
Filter out integration-generated comments
Attach commenter profile and link