Create urgent email alerts to internal channel and mobile

Your incoming support emails without context delay triage and prolong customer downtime. Get alerts to your internal channel and SMS so tickets are triaged same day.

Overview

Surface actionable support emails to the right person the moment they arrive so issues don't sit unresolved in an inbox. By posting context to your internal channel and pushing an SMS deep link, your support specialists can triage and respond within minutes or the same business day.