Create upsell request records from team channel messages

Your upsell requests posted in your team chat are unstructured, causing missed guest add-ons and late fulfillment. Operations staff receive organized request records to resolve them same day.

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Overview

Guest add-on requests that arrive as freeform chat messages often go unfulfilled, costing last-minute revenue and guest satisfaction. This flow captures those messages, creates structured request records, and gets operations acting so guests receive requested upgrades the same day.