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Create updated calendar event and update customer record

Create updated calendar event and update customer record

You receive rescheduled session bookings without new calendar invites, leaving coordinators unprepared. Keep CRM deals and calendar events updated so teams have correct details same day.

Create updated calendar event and update customer record

Overview

When sessions are rescheduled, coordinators and certifiers lose visibility and customers miss prep. This workflow syncs reschedules into your CRM and calendars so program coordinators and support ops get correct invites and details within minutes, reducing confusion before the next session.

Create updated calendar event and update customer record