Create underwriter tickets from channel messages for triage
Create underwriter tickets from channel messages for triage
You miss underwriting signals when channel reports aren't tracked into tickets, causing delayed risk decisions. Tickets arrive with context so underwriters can triage and act same day.
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Overview
Unstructured channel reports often slip through the cracks and delay underwriting decisions. This flow captures those messages as tracked tickets with context and posts the ticket ID back to the channel so underwriters can triage and act the same day.