Create triage tickets from board status change for samples
Create triage tickets from board status change for samples
You can't open tickets reliably when sample items move to triage, causing handoffs to stall and context to be lost. It creates consistent tickets with sample context so processing can start same day.
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Overview
When a sample item flips to triage, manual ticket creation often leaves out context and delays lab work. This flow turns qualifying board changes into standardized tickets with sample details and attachments so coordinators can begin processing same day.