Create triage ticket from help channel reaction thread

Your support team lacks context when help channel messages flagged with a ticket reaction aren't recorded as issues. It creates tracked tickets so agents and engineers can triage requests the same day.

Overview

When help-channel reports are left untracked, triage stalls and context is lost; this flow converts flagged messages into prioritized, searchable tickets. By preserving thread text and attachments and posting the ticket link back in-thread, agents and engineers can act the same day and reduce manual entry.