Create triage tasks from lead manager channel messages
Create triage tasks from lead manager channel messages
Your lead manager channel messages often leave tech requests unassigned. Create assigned tasks and log each request so owners act and records are auditable same day.
Overview
Missed or unassigned channel requests slow technical fixes and erode client confidence. This flow converts messages into assigned triage tasks and an audit row, so tech owners act and you get clear, same-day records for follow-up.