Create triage tasks from flagged emails and notify team
Create triage tasks from flagged emails and notify team
Your flagged support emails arrive unstructured, leaving requests unassigned and slowing responses. The workflow assigns tasks and alerts your coordinators so requests are actioned the same day.
Overview
When flagged emails arrive, coordinators immediately receive assigned tasks and a team alert so manual triage is eliminated. That means requests are owned and visible, with actions started within minutes instead of hours.