Create triage task from new support tickets for PMs

Support tickets arrive without triage context, leaving PMs unable to assign and delaying handoffs. This creates ready-to-assign triage tasks automatically so teams act within hours.

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Overview

Unstructured tickets force PMs to reassemble context and slow handoffs; this flow turns each ticket into an assignment-ready task with customer details and priority. Teams can triage and start work within hours, reducing handoff delays and backlog.