Create triage task from DSAT conversation for support
Create triage task from DSAT conversation for support
Your DSAT conversation ratings leave agents without context and slow clinical follow-up. Get prioritized triage items with AI summaries so agents act the same day.
Workflow preview:
Zap details:
Overview
When patients or clinicians signal dissatisfaction, your support team needs context fast to avoid escalation. This flow routes low ratings into an AI-run triage job that returns prioritized summaries so agents can act the same day.