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Create triage request from patient text message signups

Create triage request from patient text message signups

Patient text sign-ups arrive as unstructured form entries without SMS consent, delaying outreach and booking. It creates triage records for patient coordinators to enable same-day outreach.

Create triage request from patient text message signups

Overview

Patients who request a text callback shouldn’t stall in an inbox. This workflow captures every text sign-up as a structured triage record and normalizes phone numbers so patient coordinators can respond and book appointments same day.

Create triage request from patient text message signups