Create triage issue from help-channel messages and record entry

Untriaged help-channel threads leave support requests without conversation context and slow handoffs. This creates triage issues with thread links and logs rows so reps have context within minutes.

Overview

When help-channel messages pile up untriaged, support reps lose context and handoffs slow. This workflow converts those messages into prioritized tickets with thread links and a spreadsheet record, so triage coordinators can assign and resolve work within minutes.