Create tracked request records from team support messages

Your engineering support channel gets untriaged requests without context for responders. Capture and summarize those messages into a searchable intake table for on-call engineers within minutes.

Workflow preview:

Zap details:

Overview

Surface every inbound engineering request into a single, searchable intake table so your on-call engineers and program coordinators can triage work without hunting down context. With AI-generated one-line summaries and automatic owner assignment, teams can act on requests and enable same-day responses.