Create tickets for course extensions from team posts

Your course extension requests posted in a team channel go untracked and require manual ticket creation. It creates structured tickets so coordinators can act same day.

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Overview

When extension requests live in a busy channel, fulfillment gets delayed and coordinators spend time copying messages into the ticket system. This converts those posts into structured support tickets, giving Sales Ops and program coordinators a single place to triage and resolve requests, often same day.