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Create ticket to send class recording to student

Create ticket to send class recording to student

Your recording reminders lack assigned tasks, leaving students waiting and support without context. It creates helpdesk tickets with student and class details so recordings reach students same day.

Create ticket to send class recording to student

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Overview

When scheduled reminders fire without an assigned action, students wait and support lacks context. This flow converts each reminder into a helpdesk ticket with student and class details so recordings are delivered same day and agents can act immediately.

Create ticket to send class recording to student