Create ticket rows from missing appointment CSV report
Create ticket rows from missing appointment CSV report
Unprocessed ticket CSV attachments leave support items without appointment dates, delaying triage and scheduling. Import rows to a shared worksheet so coordinators can assign them same day.
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Overview
If ticket CSVs sit unprocessed in your inbox, triage loses time hunting items missing appointment dates and scheduling slips. This flow extracts CSVs and logs rows into a shared worksheet so coordinators can spot and assign those tickets same day.