Create ticket for canceled booking and notify nutritionists
Create ticket for canceled booking and notify nutritionists
Your session cancellations arrive without booking context, leaving reps unable to rebook or update plans. A support ticket with appointment details lets reps triage and rebook the client same day.
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Overview
Canceled nutrition sessions often reach support without booking context, slowing rebookings and risking churn. This flow files a ticket with booking and cancellation details and clears session tags so reps and nutritionists can triage and rebook the client same day.