Create termination support ticket from new spreadsheet rows
Create termination support ticket from new spreadsheet rows
Termination spreadsheet rows cause manual intake, delaying takedowns and payment reviews. This creates a ticket, notifies rights staff, and logs the case so takedowns start within the 15‑day window.
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Overview
When termination rows sit in a spreadsheet, takedowns and payment reviews stall and work piles up on Rights Support. This workflow turns each row into a structured ticket, alerts rights staff, and logs the case so actions begin within the 15‑day notice window.