Create team threads from caregiver inbound SMS now

Your caregiver line SMS often arrive off-hours, leaving intake requests untriaged and schedule changes missed. Import texts into your team thread so coordinators triage and reply same day.

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Overview

When caregiver inbound texts are missed or scattered across systems, triage and scheduling suffer and shifts can be disrupted. This workflow brings caregiver SMS into a single team thread so program coordinators can see and respond the same day.