Create task and notify analysts from off-email requests
Create task and notify analysts from off-email requests
You collect off-email client queries in a spreadsheet and unprocessed rows leave requests untriaged and lacking context. It creates tasks and notifies analysts so cases are triaged same day.
Workflow preview:
Zap details:
Overview
Turn messy spreadsheet intake into reliable work for your research team so requests stop falling through the cracks. Analysts get assigned tasks with client context within minutes, enabling same-day triage and faster client responses.