Create swap and reschedule alerts for fulfillment team

Swap and reschedule messages in a channel lack structured order and appointment context for coordinators. Structured alerts give order and appointment details so coordinators can act the same day.

Workflow preview:

Zap details:

Overview

When swap orders and reschedules appear in chat, fulfillment coordinators often lack the structured order and slot details they need. This workflow extracts order, vehicle, and appointment info and posts concise alerts so coordinators can respond the same day and avoid customer disruption.