Create support tickets from website lead form submissions
Create support tickets from website lead form submissions
Website lead submissions arrive without tracked tickets, leaving admissions unable to prioritize. It routes each form into a ticket so you get organized intake and faster same-day replies.
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Overview
When website inquiries don't enter your support queue, admissions teams lose response speed and context. This flow captures each submission and creates a tracked ticket so coordinators see full intake and can reply same day.