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Create support tickets from untagged inbox emails hourly

Create support tickets from untagged inbox emails hourly

You have untracked customer emails in your inbox that delay responses and leave requests outside your triage queue. Create tickets automatically so agents start triage within an hour.

Create support tickets from untagged inbox emails hourly

Overview

Stop recent inbox messages from slipping outside triage and creating SLA risk. This converts unlabeled customer emails into tracked tickets so agents begin triage within the hour and support ops regain visibility.

Create support tickets from untagged inbox emails hourly