Create support tickets from social leads with campaign tags
Create support tickets from social leads with campaign tags
Your lead form submissions arrive without campaign context or owner, blocking admissions triage. Leads become tickets so coordinators can follow up the same day.
Overview
When social leads arrive without owner or campaign context, admissions teams struggle to prioritize outreach and prospects cool. This flow captures each submission as a ticket, enriches it with campaign data, and routes it so coordinators can contact prospects the same day.