Create support tickets from social lead ads for applicants

Your social lead submissions for nursing inquiries arrive without applicant context, leaving enrollment staff unable to triage. Tickets are created so coordinators can respond same day with context.

Overview

Social ad leads often arrive with incomplete context, delaying enrollment triage and missing same-day outreach windows. Convert each incoming lead into a helpdesk ticket enriched with applicant details so coordinators can prioritize and respond the same day.