Create support tickets from missed customer emails hourly
Create support tickets from missed customer emails hourly
Your customer emails that never enter the helpdesk leave requests untracked and delay refunds or program help. Create tickets and label those messages so agents can triage and reply within the hour.
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Overview
Missed inbox messages create untriaged customer issues and slow refunds or program help. This flow converts those emails into tracked tickets and marks them processed so agents can triage and respond within the hour.